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Viral Hepatitis and Liver Disease

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Initiating and Maintaining a Hepatitis C Support Group: Referral Process

Initiating and Maintaining a Hepatitis C Support Group: Referral Process - Hepatitis C

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Referral StrategyMost Appropriate UsesAdvantagesDisadvantages
Invitation in person or by phoneFor small or process-oriented groups (e.g., patients on treatment)Provides a personal connection; encourages participationMay be time-consuming or labor intensive, especially for larger groups
Mass mailingFor large groups (e.g., all hepatitis C patients)Reaches a wide audienceNot very personal; provides little feedback on who or how many will attend;moderately time consuming and labor intensive
Provider-referredWhen group participation is recommended as part of a patient's treatment planEncourages participation and complianceVariability among providers in willingness to refer to group
FlyerLarge groups open to all comersRequires least amount of effortNo feedback or control over who will attend
Newspapers, community bulletin boardsWhen the goal is to reach veterans not attending clinic on a regular basisIncreases access to underserved veteransMay increase clinical workload